-2_edited_edited.jpg)
Halo Apex: Elite Home Preservation
The Peak of Home Protection. $4999.99
Service Description
The Ultimate Maintenance Plan for Luxury Homes & Large Properties 👑 Halo Apex Plan Elite, all-inclusive home care for luxury properties and high-end exteriors. The Halo Apex Plan delivers the ultimate in quarterly maintenance with roof treatments, soft washing, second-story window cleaning, detailed inspections (including attic and foundation), emergency service access, and VIP perks for discerning homeowners. Includes: 4 visits per year (Quarterly) Full roof moss/debris removal + annual soft wash + preventative treatment Gutter cleaning, flushing, realignment, and minor repairs Soft wash of siding, fascia, soffits, and foundation (up to 1,500 sq. ft.) Full roof soft wash Exterior window cleaning (ground and second-story) Full inspection: roof, gutters, siding, windows, attic, insulation, foundation Preventative sealants & flashing touch-ups Emergency storm response & first-in-line repair service Dedicated concierge representative Professional follow-up report + custom recommendations VIP discount on future work Luxury gift package Note: Additional charges may apply for properties requiring extended coverage, difficult roof structures, or additional square footage beyond plan coverage. Pressure washing or treatment beyond 1,500 sq. ft. is billed at $0.45 per sq. ft., and roof coverage over 3,000 sq. ft. is charged at $0.35 per sq. ft. *Limit 10 customers per season*
Cancellation Policy
Halo Roofing Solutions – Booking, Cancellation & Waitlist Policy 📅 Effective Date: 03/03/2025 At Halo Roofing Solutions, we strive to provide reliable, high-quality service while ensuring fair scheduling for all customers. This policy outlines our booking, cancellation, and waitlist procedures for all services. 1️⃣ Booking Policy ✅ Scheduling Appointments: Customers can book services through our website, phone, or in-person consultation. A confirmation will be sent upon booking. ✅ Deposit Requirement: Some services may require a deposit at the time of booking, which will be applied toward the final service cost. ✅ Service Confirmation: Customers will receive a reminder 48 hours before their scheduled appointment via phone, email, or SMS. ✅ Property Access: Customers must ensure access to the property for scheduled services. Failure to provide access may result in rescheduling fees. 2️⃣ Cancellation & Rescheduling Policy 🔹 Standard Cancellation: Customers must provide at least 48 hours’ notice to cancel or reschedule without penalty. 🔹 Late Cancellation: Cancellations within 48 hours of the appointment may incur a cancellation fee of up to 25% of the service cost. 🔹 Same-Day Cancellations & No-Shows: If a customer cancels on the same day or is not present for the appointment, a 50% fee may be charged. 🔹 Severe Weather or Emergencies: If extreme weather or unforeseen emergencies occur, we will reschedule services at no additional cost. 3️⃣ Waitlist Policy 📌 Joining the Waitlist: If no immediate appointments are available, customers can join the waitlist. Openings are offered on a first-come, first-served basis. 📌 Priority Scheduling: Customers on maintenance plans (Halo Shield, Guardian, Sentinel, Apex) receive priority for rescheduled openings. 📌 Notification Process: Customers on the waitlist will be contacted if an earlier time slot becomes available. They must confirm within 24 hours to secure the spot. 📌 Expiration of Waitlist Requests: If a customer declines multiple offered time slots, they may be moved to the end of the waitlist to accommodate others. 4️⃣ Contact & Customer Support 📞 Phone: (458) 245-5575 📧 Email: support@haloroofingsolutions.com 🌍 Website: haloroofingsolutions.com 🏡 Reliable Service, Fair Scheduling, and Priority for Our Valued Customers 🏡Thank you for choosing Halo Roofing Solutions—we appreciate your trust in us!
Contact Details
1242 Frogs Leap Lane, Eugene, OR, USA
(458) 245-5473
sales@haloroofingsolutions.com